Product Innovation in Emerging Technologies

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Course Dates



Course Duration


6 weeks, online
2–4 hours per week


Over the last decade, emerging technologies like Multi-touch, Virtual Reality (VR), Extended Reality (XR), Voice, and 3D Touch have been propelling us toward the next generation of human-computer interactions. But the pandemic of 2020 accelerated the speed of innovation—at home, at work, and inside government. Some examples include:

  • The corporate tech team for manufacturing company Siemens began working in a virtual simulation of their lab, doing demos for people around the world.
  • Use of voice activated assistants like Siri and Alexa is growing massively because they make technology more accessible—and make everyday tasks easier.
  • Popular VR games like Beat Saber may still be the most widely recognized applications of VR technology, but automotive giants like Ford are also using VR to help teams collaborate virtually.
  • The U.S. Air Force, among many other organizations, has adopted VR training for a variety of its programs, one of which cut the required training time and related costs significantly for pilot training.
With technologies going beyond the touchscreen, what are the implications for business? How do we design user experiences that immerse users into a new reality? And how can we make smarter decisions about allocating the resources necessary for adopting, developing, and marketing new technologies?

Developed by NYU’s Tandon School of Engineering, this program will get you up to speed on the environment of emerging technologies as it applies to new interfaces and digital product development. Gain both historic and modern perspective on designing with emerging technologies, and a framework for how to identify opportunities, and apply human centered design approach to ideate, and innovate with emerging technologies at your organization.


In 2019, 42.9 million people in the U.S. used a VR product, and 68.7 million people used an AR once monthly.

SOURCE: eMarketer


It’s estimated that 80% of emerging technologies will involve AI by 2021.

SOURCE: Gartner


By 2022, AR-based social media ads are projected to be pulling in roughly $13 billion dollars per year.

SOURCE: Tractica

Who Is This Program For?

This program was created to provide a solid understanding of the business considerations for modern interfaces and emerging technologies for product managers and creative and product directors in the areas of product development, product management, and interactive design. The program was developed for business and product managers and is not geared toward experienced designers.

  • Product managers seeking to gain a better understanding of how product designs are evolving, stay current with the latest trends and technology related to emerging user interfaces, and learn principles and best practices around interface design and emerging technologies.
  • Creative/innovation/product directors looking to develop a strategy for implementing best practices related to interface design and product development with emerging technologies, better understand the impact of related privacy and security concerns, improve the user experience for their company’s products and services, and develop a mindset that drives innovation with digital tools.
  • UX/UI consultants seeking to understand the past and present landscape of digital interfaces as well as how to build good interface usability in design and develop a strategic roadmap for their clients.
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Program Highlights

  • UNDERSTAND the past and present landscape of digital interfaces
  • IDENTIFY patterns of good usability in design and apply Human Centered Design methodologies that scale with emerging technology
  • EXAMINE the emerging technologies environment relative to new interface and interaction design and product development, AR and VR, and the converging technologies and use cases driving movement in this space
  • DEVELOP a mindset that helps drive innovation with digital tools
  • CONSIDER the balance of ethics and profitability in this new era of human-computer interactions
  • DISCOVER the current environment of emerging technologies including VR, AR, Voice Interaction, Machine Learning, and AI
  • SEE where emerging technologies are gaining traction in various industries through use cases that will apply to your industry and field of practice

Program Syllabus

  • Understand the past and present landscape of digital interfaces, current trends and how the evolution of interface design is important for modern and future industry innovation.

    • The history that led to today’s interfaces
    • The most important innovation
    • Design vs. science
    • How we made progress by hating our tools and their limitations
  • Identify the patterns of good usability in interface design and the human centered design approach that scales with new technology.

    • The patterns of good usability in interface design
    • Modern desktop computer as a super tool
    • The human centered design approach that scales with new technology
    • Sony case study: legacy innovation
    • Single-use tools vs. multivariate tools
    • The tragedy of skeuomorphism
    • Design: the business perspective
  • Discover the current environment of emerging technologies including musical interfaces, audio assistants, gestural interfaces, gaming systems and AR & VR.

    • Game controllers: What works and what doesn't?
    • Musical interfaces
    • Gestural interfaces
    • AR & VR
    • the cutting edge of mixed reality
    • Learn from The Failures: Apple Newton
    • Audio assistants
    • Gaming (or entertainment?) systems
    • Augmented reality: the business case, market trends, and moonshots
  • Learn the difference between the media then vs now, incremental steps vs moonshots and identifying tools as multivariate.

    • Just-in-time information
    • Media: then vs. now
    • Rise of the second screen
    • Incremental steps vs. moonshots
    • Thinking of tools as multivariate
    • Google Glass case study: learning from the failures of Google Glass
    • Effects of Moonshots
    • Impact of Apple's innovations on the marketplace
  • Evaluate the balance between ethics and profitability for making new interfaces more inclusive.

    • How WIMP discriminates
    • Case Study: Tumblr and universal accessibility
    • Accessibility bias in tech products
    • The business case for making new interfaces more inclusive
    • OS security, privacy and ethics
    • Triumph of closed systems
    • Hate your tools: a second plea
    • Ethics vs. profitability
  • Understand how product designs are evolving, the impact of early AI efforts and how to use predictive technology to ascertain purchase decisions.

    • Vernor Vinge essay on singularity
    • AI recommendations
    • Predictive algorithms
    • Artificial intelligence vs. machine learning vs. deep learning
    • Computer Vision demo
    • Early AI efforts
    • Predictive technology and purchasing decisions
    • The post-humanist future
    • IBM Watson
Decorative image relating to the program playbook to enhance the learning experience.

Your Playbook

Developing a Personalized Action Plan for Product Development Strategies

We’ve created a companion playbook to enhance your learning experience by providing takeaways that make the content immediately actionable. The playbook is organized by module and includes a brief summary of each followed by a related exercise. For example:

  • Generate ideas for new digital products
  • Modify a design idea to include human-centered design elements
  • Outline a business case that needs to be designed with privacy, security, and accessibility in mind
  • Create strategies that will help you identify and eliminate issues related to privacy, security, and bias from your design work

Using the playbook, you will be able to:

  • Build product development strategies that help you set priorities, whether you’re adopting new products or technologies to use internally or making new tech products to sell to others.
  • Create a list of actionable takeaways that you can implement in your work, teams, and organization going forward.

Case Studies and Real-World Examples

Image of a woman wearing sleek VR glasses to portray Moonshot: Google Glass

Moonshot: Google Glass

Consider two perspectives on Google’s controversial AR glasses. While initially a commercial flop, find out how this moonshot product broke new ground and continues to be a business driver.

Apple Ripple Effect

Apple Ripple Effect

Consider the incremental development of game-changing innovations like the iPod, iPhone and Siri and the influence of the Apple “ripple effect” on the market.

Image of Playstation controllers to portrayLegacy Innovation: Sony

Legacy Innovation: Sony

How has this multinational corporation created first-class products across so many product lines and categories (and decades)? Take a closer look at a company that has always prioritized innovation and teamwork between business leadership, designers, and engineers.

Image of a child playing video game on screen to portrayMoonshot: The Nintendo Wii

Moonshot: The Nintendo Wii

After failing with GameCube, Nintendo needed a big win. Learn how they went all-in on gestural control and owned the game console market for a short time—and what lessons we should take from it.

Image of sparkling graphics on screen to portray Google Tilt Brush

Google Tilt Brush

Instructor Joshua Goldberg demos VR painting with Google’s Tilt Brush, a room-scale 3D-painting virtual-reality application.

Program Faculty

Faculty Member Joshua Goldberg

Joshua Goldberg

Adjunct Lecturer, NYU Tandon School of Engineering

Joshua Goldberg is a planner, developer, installer, and overseer of interactive and creative display projects and consumer applications for corporations, brands, museums, artists, and more. For nearly two decades, he has consulted with a variety of companies in the areas of show control programming.... More info

Faculty Member Adaora Udoji

Adaora Udoji

Adjunct Professor, NYU Tisch School of the Arts: Interactive Telecommunications Program (ITP)

Adaora Udoji is an emerging technology strategist and maker. She has worked in artificial intelligence, virtual reality, augmented reality, and other new digital technologies. She is also an adjunct professor at NYU Tandon School of Engineering and the Interactive Telecommunications Program at the Tisch School of the Arts... More info

Guest Speakers

Faculty Member Ori Inbar

Ori Inbar

Founder & Managing Partner, Super Ventures

Ori Inbar is one of the world’s leading experts in augmented reality and has devoted the past decade to fostering the AR ecosystem as an entrepreneur, ecosystem builder, advisor and investor. He is the Founder and Managing Partner for Super Ventures and CEO of AugmentedReality.Org, the nonprofit organization that produces Augmented World Expo (AWE), the top industry conference for AR since 2010. In this role, he leads worldwide operations for AWE, the largest global conference and events for AR and VR with over 10,000 attendees worldwide. In 2009, Ori was the Co-founder and CEO of Ogmento (now Flyby Media, acquired by Apple to be the foundation for ARKit). Previously, as Senior Vice President at SAP, Ori grew the SAP Netweaver platform from a concept to a billion-dollar business. He led the development and launch for dozens of products and business applications, including the world’s leading enterprise portal, which in 2001 was acquired by SAP for $400 Million.

Faculty Member Rashida Richardson

Rashida Richardson

Assistant Professor of Law and Political Science, Northeastern University

Rashida Richardson is a lawyer and researcher interested in the social and legal implications of “Big Data” and data-driven technologies with a racial justice focus. Her research examines the social and civil rights implications of data driven technologies, including artificial intelligence. She also collaborates with legal advocacy, research, and community-based organizations to develop and inform policy interventions and regulatory strategies regarding data driven technologies, government surveillance, racial discrimination, and the technology sector. In 2020, Rashida was a featured interviewee in the Netflix documentary The Social Dilemma. Currently, she is an Assistant Professor of Law and Political Science at Northeastern University and previously served as an Adjunct Professor at NYU School of Law and as the Director of Policy at NYU’s AI Now Institute.

Faculty Member Sam Brewton

Sam Brewton

UX & Interaction Designer

Sam Brewton designs augmented reality for enterprise applications and brand experiences. He started his design career in Shanghai in 2008. He specializes in user experience, design strategy, and business. He graduated from Parsons School of Design and is adjunct faculty in at the School of Visual Arts. After time at R/GA, Sam is now the Lead AR Designer and Product Manager at He is also a member of the Interaction Design Association.

What Our Past Participants Say

“I thoroughly enjoyed the deconstructed nature of each topic while going through each module. I felt like that provided a well-rounded experience in beginning to learn the technologies. This approach and bringing in real-world interviews were nice learning tools.”

— Stephanie Marquez, State-Wide GIS Data Engineer, Texas Department of Transportation

“I think the best part was the overview of the history of computers and how they evolved over time. This gave me a crucial understanding of predictive future patterns and where we should be focusing our attention in the years to come.”

— Melissa Garlington, Product Design Manager, Workhuman

“I thoroughly enjoyed the AR, VR, and AI discussions during the program. The consideration and embedding of ethics meant a lot to me.”

— Devashni Dionisio, Group Credit Manager (Director), MFS Africa

“The best part of the course was the discussion forum and the additional material provided for further reading.”

— Satyabrata Babu, Senior SAP Consultant—Functional Solution Architect and Integration Management, Data-Core Systems Inc.


Example image of certificate that will be awarded after successful completion of this program


Upon successful completion of the program, participants will be awarded a verified digital certificate by NYU Tandon.

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Early registrations are encouraged. Seats fill up quickly!